These terms govern access to and use of the website viaggiaconsorriso.it. By using the website you accept them. They concern only the website and its online services; any activity presented on the website is governed by separate agreements concluded outside the website.
Who runs the website?
The website is run by Viaggia Con Sorriso, based in Tirana, Albania, telephone +39 06 9763 9463, email ciao [@] viaggiaconsorriso [.] it, to be written replacing the brackets with the corresponding symbols. This information is also provided in compliance with Law No. 10128/2009 "On Electronic Commerce" of the Republic of Albania, which regulates information society services.
What can you do on the website?
You may freely read the information pages and the blog, send requests through the forms, contact us with the telephone and WhatsApp buttons and, if you register, use the reserved area. You undertake to use the website lawfully, not to interfere with its operation, not to attempt to access data or areas that do not belong to you, not to submit unlawful, offensive or harmful content and not to use automated systems to extract content or data. In case of breach we may suspend access to the website or to the account, without prejudice to the other remedies provided by law.
Who owns the content?
The texts, images, logos, the Viaggia Con Sorriso trademark, the graphics and the code of the website belong to Viaggia Con Sorriso or its licensors and are protected by Law No. 35/2016 "On Copyright and Other Related Rights" of the Republic of Albania. You may view and print them for personal use. Any other reproduction, distribution or modification requires our written consent. The content you submit through the forms or the reserved area remains yours; you grant us the right to use it to handle your request and your account.
What is the value of the published information?
The information on the website is of a general informative nature. It does not constitute professional advice, does not replace a personal assessment and does not represent a contractual offer. We strive to keep it accurate and up to date, but we do not guarantee that it is free of errors or complete at all times. Any agreement concerning the activities presented on the website is concluded separately, in writing, under the conditions that will be communicated to you at that stage.
How do the forms and the account work?
When you fill in a form or create an account, you undertake to provide truthful and up to date information. You are responsible for keeping your credentials safe and for everything that happens through your account; if you suspect unauthorised access, tell us immediately. Sending a form creates no obligation on our side other than answering within a reasonable time. We may close accounts that are inactive or used in breach of these terms, with prior notice where possible.
Is the website always available?
We do our best to keep the website running and secure, but we do not guarantee that it is always accessible or free of interruptions. We may suspend it temporarily for maintenance, updates or security reasons and we may change its functions at any time. You are responsible for the configuration of your device and your connection.
What are the limits of liability?
To the extent permitted by the Civil Code of the Republic of Albania, we are not liable for damage arising from the inability to access the website, from errors or omissions in the content, from viruses or other harmful elements beyond our control, or from the use you make of the published information. Nothing in these terms limits liability for wilful misconduct or gross negligence, nor the rights that Law No. 9902/2008 "On Consumer Protection" grants, in a way that cannot be waived, to those who use the website as consumers.
What about links to other websites?
The website may contain links to third party websites or services, such as WhatsApp, Facebook, Instagram or online maps. These services are not run by us, have their own terms and notices, and we are not responsible for their content or operation.
How do we handle your data?
The processing of personal data collected through the website is described in the Privacy Policy and the Cookie Policy, which form part of these terms and are based on Law No. 124/2024 "On Personal Data Protection" of the Republic of Albania.
Can we change these terms?
Yes. Changes are published on this page with the date of update and apply from subsequent visits. If you keep using the website after publication, you accept the updated version. If any clause is held invalid, the others remain valid.
Which law applies and which court has jurisdiction?
These terms are governed by the law of the Republic of Albania. Any dispute concerning the use of the website falls under the jurisdiction of the court of Tirana, Albania, without prejudice to the mandatory rules protecting consumers. Before going to court we invite you to write to us: most matters are settled with a simple contact.
How to contact us
Viaggia Con Sorriso, Tirana, Albania. Telephone +39 06 9763 9463. Email ciao [@] viaggiaconsorriso [.] it. Last updated: 10 September 2026.